Patient Information

Who to contact

 

If the patient is aging out of TEIS: AGINGOUT@feltztherapy.com or call 615.220.5796 ext. 3

If you have a change of insurance: BENEFITS@feltztherapy.com or call 615.220.5796 ext. 7

For insurance benefits questions: BENEFITS@feltztherapy.com or call 615.220.5796 ext. 7

Billing questions: BILLING@feltztherapy.com or call 615.220.5796 ext. 6

 

To update the patients address or phone number: DEMOGRAPHICS@feltztherapy.com or inform your therapist

General Information questions: INFO@feltztherapy.com

 

Questions about offsite agreements: OFFSITE@feltztherapy.com or call 615.220.5796 ext. 1, then ext. 3

Send patient referrals to: REFERRALS@feltztherapy.com or call 615.220.5796 ext. 4

Medical Records questions or requests: RECORDS@feltztherapy.com or call 615.220.5796 ext. 8

Scheduling questions: SCHEDULING@feltztherapy.com or call 615.220.5796 ext. 5

Insurance Information

We accept select insurance plans including but not limited to: BC/BS, Cigna and United Health Care. We also contract with a home health agency to provide services to children that have TennCare, Amerigroup, and Americhoice as their insurance.

 

If you would like to schedule an appointment or have any questions, please contact referrals@feltztherapy.comOur Referral Specialist is happy to check your insurance benefits to determine whether or not the service is covered under your plan. If therapy is not a covered benefit, a “prompt payment” discount is offered for private clients that pay at the time services are rendered.